Privacy Policy

At ViVa Tenerife, we understand and respect the importance of your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or engage with our services.

Information We Collect

  • Personal Information: When you make a reservation or inquiry, we may collect personal information such as your name, email address, phone number, and payment details.
  • Usage Data: We automatically collect information about your visit to our website, including your IP address, browser type, and operating system.
  • Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

How We Use Your Information

  • To Provide Services: We use your personal information to process reservations, respond to inquiries, and provide customer support.
  • Marketing Purposes: With your consent, we may send you promotional emails about our services, special offers, and updates.
  • Improve User Experience: We analyze usage data to optimize our website and enhance user experience.

Data Sharing and Disclosure

  • Third-Party Service Providers: We may share your personal information with trusted third-party service providers to facilitate reservations, process payments, and perform other services on our behalf.
  • Legal Compliance: We may disclose your information when required by law or in response to lawful requests from governmental authorities.

Data Security

We prioritize the security of your personal information and employ industry-standard measures to protect against unauthorized access, disclosure, alteration, or destruction.

Your Rights

  • Access: You have the right to access and review the personal information we hold about you.
  • Correction: You may request to correct any inaccuracies in your personal information.
  • Opt-Out: You can opt-out of receiving promotional emails at any time by following the unsubscribe instructions included in the email.

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices and legal requirements. We encourage you to review this page regularly for updates.

Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us.

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