Privacy Policy

PRIVACY POLICY ADAPTED TO THE EUROPEAN RGPD REGULATION

Responsible: Intertred S.L. Purpose: Attention to requests related to the provision of services and fulfillment of contractual and pre-contractual obligations. Legitimation: Consent of the interested party. Recipients: Other Spanish companies affiliated to the network of collaborating entities of Intertred S.L. Administrations and public bodies for the fulfillment of obligations directly demandable from Intertred S.L. Rights: Access, rectify and delete the data, as well as other rights, as explained in the additional information. Additional information: See the additional and detailed information on data protection.

ADDITIONAL INFORMATION Intertred S.L., in its commitment to protect the personal data of its customers, and as the highest guarantee of their privacy, has carried out a review of all of its business processes, and in particular those involving the processing of personal data, and has adapted them to the new requirements of EU legislation, the General Data Protection Regulation (RGPD), has adopted appropriate security measures based on the results of the risk analysis carried out and its privacy policy and, consequently, has also updated this legal notice. The user and/or customer guarantees that the data provided is true, accurate, complete and up-to-date, being responsible for any direct or indirect damage that may arise as a result of non-compliance with this obligation. In the event that the data provided belongs to a third party, the user and/or customer guarantees that he/she has informed this third party of the aspects contained in this document and his/her consent to disclose his/her data to Intertred S.L. for the purposes indicated. The portal may host blogs, forums and other social networking applications or services to facilitate the exchange of knowledge and content. Any personal information provided by the user may be shared with other users of this service, over which Intertred S.L. has no control. For the purposes of technical security and system diagnosis, anonymised or pseudonymised, Intertred S.L. may register the IP address ( Internet access identification number of the device, which allows devices, systems and servers to recognise and communicate with each other). This information may also be used for web performance analysis. In accordance with the provisions of the applicable regulations on the protection of personal data, the user and/or customer of Intertred S.L. is hereby informed of the following:

1. RESPONSIBLE FOR DATA HANDLING

Entities belonging to Intertred S.L., and therefore responsible for the treatment of the data provided voluntarily by the user, are the following:

  • Intertred S.L. C.I.F .: B38310983

2. THE PURPOSES OF PROCESSING PERSONAL DATA The personal data voluntarely provided by the user, either by filling in forms, on paper or electronic support, either by communication by e-mail or phone, will be included in the treatment records of Intertred S.L. or of the companies that form the Intertred S.L. with the following purposes:

  • To process and manage the requests for information and/or advice, preliminary agreements or contracts made by the user and/or customer via this website, telephone and e-mail.
  • To manage and monitor the services offered via the website, by phone or e-mail, related to advice and services that may require transfer to legal, health and insurance assistance professionals.
  • To send information about the services and products of Intertred S.L. and the Group's subsidiaries, whose contract's conclusion could be in the interest of the user.
  • To provide legal assistance to vulnerable groups by implementing activities related to training, awareness raising, sensitisation and the development of specific entrepreneurship programmes and projects.
  • To manage the users of the website and, where appropriate, to activate and manage the user registration in the reserved area of the website.
  • In order to provide the services included in the website and/or to provide the requested information, either via the internet, by e-mail or phone. Phone calls may be recorded to ensure the quality of the service. E-mails may report a confirmation of receipt and reading.
  • To manage the contractual or commercial relationship established between Intertred S.L. and the users and/or the customers.
  • To manage the fulfilment of contractual or non-contractual obligations assumed by Intertred S.L.
  • To manage and maintain an unique register of customers of Intertred S.L.'s companies in the promotional system of Intertred S.L.
  • To offer products and services or personalized content to the user by extracting, consolidating and enhancing profiles and segmentation or CRM tasks that the customer currently has.
  • In those cases in which the user expressly consents, Intertred S.L. sends promotional and commercial information by different means (e-mails, SMS, purchase tickets...), about Intertred S.L., entities of the Intertred S.L. Group or third parties (always through Intertred S.L., as a result of its collaboration agreements with them), about their activities, products, services, offers, competitions, special promotions, as well as documentation of various kinds that may be of interest or useful to the user and/or customer, in the areas of transport, leisure, travel, culture, cards and means of payment, automobiles, insurance, financing, gifts, or technology. Similarly, in any process in which the user provides personal data, the user will be informed of the mandatory or optional nature of its completion, and of the consequences of not providing it.

3. INFORMATION ABOUT THE PROCESSING OF DATA FOR THE SENDING OF COMMUNICATIONS The data used or provided within the framework of informative and/or promotional communications is processed by Intertred S.L. for the purpose of sending electronic communications of an informative nature regarding the services, activities, publications, celebrations, greetings and social and professional events of Intertred S.L. or of third parties in the Intertred S.L. network of companies in the sector, consultancy and insurance that may be of interest to the user and/or client; monitoring and optimising marketing campaigns carried out with the technologies used for this purpose. Consent to the sending of such communications may be cancelled at any time in any of the communications received through the mechanism activated for this purpose. The criterion for data preservation will be based on your objection to the processing. In any case, the rights of access, rectification, deletion, restriction of processing, objection, portability and not to be subject to automated individual decision-making, may be exercised by e-mail to intertred.sl@gmail.com, attaching a photocopy of your identity card or equivalent document.

4. PERSONAL DATA OF THIRD PARTIES If personal data is provided by a person other than the user or the data owner acting as the latter's representative, the representative guarantees that he/she has informed the data owner of this privacy policy and has obtained his/her authorization to provide his/her data to Intertred S.L. for the purposes mentioned above. He also guarantees that the data provided is correct and up to date and it is liable for any direct or indirect damage that may be caused as a result of failure to comply with this obligation.

5. TERMS OF STORAGE OF PERSONAL DATA The personal data provided will be kept as long as the contractual relationship is maintained, its deletion is not requested by the interested party, and must not be deleted because it is necessary for the fulfillment of a legal obligation, for the formulation, exercise and defense of claims, or when their preservation is required to enable the application of some benefit, discount or promotional advantage for the customer. In the event that the user consents to the processing of his/her data or exercises the right to cancellation or deletion, his/her personal data will be made available to the Ministry of Justice during the periods established by law, to carry out any responsibilities arising from its processing.

6. THE LEGITIMACY OF THE PROCESSING OF PERSONAL DATA Intertred S.L. is entitled to carry out the processing of personal data on the basis that:

  • The user and/or customer has explicitly consented to the purposes described in section 2 of this Privacy Policy, which requires the processing of the user and/or customer data revealing ethnic or racial origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data aimed at uniquely identifying a natural person, health-related data, criminal offences or data relating to life or sexual orientation.
  • The user and/or customer has provided his/her personal data in the context of a contractual or pre-contractual relationship in order to process his/her request for information and/or advice in the area of legal, health and insurance assistance.
  • The user and/or customer has consented to send commercial communications related to products and/or services of Intertred S.L. that could be of interest to the user and/or customer, to install monitoring systems that report browsing habits in accordance with the cookie policy, or to send the necessary information via contact forms. There are legal obligations that require the processing of personal data, in accordance with the services provided. The legal basis for the treatment of the personal data of the users and/or customers by Intertred SL, resides in letters a), b) and c) of number 1 of article 6 of Regulation (EU) 2016/679, of 27th of April.

7. CATEGORIES OF RECIPIENTS Personal data of the users and/or customers of Intertred S.L. may be communicated to the following categories of interested parties:

  • Underwriting Entities with which the companies of Intertred S.L. have cooperation agreements to enable the execution and correct performance of the insurance contract.
  • The companies of the Intertred S.L.
  • IT service providers, including cloud computing services.
  • Public administrations and authorities, in order to comply with obligations directly enforceable on Intertred S.L. and/or when the corresponding legal authorisation exists.

8. INTERNATIONAL TRANSFERS Currently Intertred S.L. does not carry international data transfer.

9.  RIGHTS OF INTERESTED PARTIES The user and/or customer may exercise before Intertred S.L. the rights of access, rectification, cancellation, limitation of their processing, opposition, portability and to oppose individual automated decision-making. They may also revoke their consent if they have given it for a specific purpose, with the possibility of changing their preferences at any time. The user and/or customer may exercise any of the rights reported in the previous paragraph by sending an e-mail indicating the right they exercise, addressed to Intertred S.L. at: intertred.sl@gmail.com, or by sending a signed letter to Intertred S.L., Carretera General TF. 657, nº 8, La Camella, 38627 Arona, Santa Cruz de Tenerife, enclosing, in both cases, a copy of the DNI, N.I.E. or passport, as well as the documentation which, if applicable, supports the request. The user and/or client is informed that he/she may address any type of complaint regarding the protection of personal data to the Spanish Data Protection Agency www.agpd.es, the supervisory authority of the Spanish State. 

10. UPDATE OF THE POLICY This Privacy Policy has been updated in accordance with the requirements of EU legislation on the protection of personal data, the General Data Protection Regulation (GDPR). It should also be noted that this policy may be updated as a result of changes in the requirements established by the current legislation at any time, court decisions and jurisprudential changes, as well as changes in the performance and business strategy of Intertred S.L. and its subsidiaries. Publication and user access is made through the same website. It is understood that the relationships established with them prior to the modification are subject to the rules established for the creation of the website at the time of accessing it.